By Susan Kulakowski Some dental practices have six broken appointments a month and others six a day! There can be a beautifully engineered schedule first thing in the morning and several phone calls later the schedule has fallen apart. 5 REASONS FOR BROKEN DENTAL APPOINTMENTS 1. Lack of Communication Regarding the Importance of the Next Appointment … Continue Reading »
By Susan Kulakowski, Director of Pratice Enhancement The telephone is the most important instrument in every dental practice. It is your lifeline to the outside world. How it is handled impacts your success. It’s amazing how many dental practices still have voicemail answering like this: “Thank you for calling Dr. Jones office. … Continue Reading »
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