By Guest Blogger Richard A. Green, DDS, MBA, Director Emeritus of the Business Systems Development Department of The Pankey Institute, (Rich@EverGreenConsultingGroup.com) This begins a series of articles presented by guest bloggers with your development as a standout Artisan Dentist in mind. Creating learning moments for your dental patients will advance their … Continue Reading »
Empower the Patient’s Dental Education Process
By Susan Kulakowski, Director of Practice Enhancement Doctor, Pass the Power! New patients are often introduced in dental practices via the hygiene department. Immediate needs are diagnosed quickly and presented chairside without a comprehensive examination and presentation of a custom designed treatment plan for complete care. Rather than a thorough treatment plan, … Continue Reading »
Is the Conversation in Your Dental Practice Setting the Stage for Case Acceptance?
By Susan Kulakowski, Director of Practice Enhancement Is the conversation in your dental practice setting the stage for case acceptance? Observations of dental practices indicate that most conversations between team members and patients are 75% social and 25% educational. Reverse that, and “magical” things begin to happen. It is important to make patients feel … Continue Reading »