Re-Engaging patients is the art of conveying to them that they are important and their oral health is your priority. It conveys a sense of advocacy and care that patients instantly appreciate and reciprocate. Most dental offices lose sight of this all-important aspect of customer connection only to see a swelling of treatment plans but no patient acceptance. Sending standard postcards and routine appointment reminders does help but with a very low success rate. Patient engagement and re-engagement is a multi-pronged process, and at DPS and we utilize the full breadth of tools available in the marketplace today to impress upon your empowered consumer patients the importance of advancing and maintaining their oral health, function, and esthetics.
DENTIST REACH ENHANCEMENT COMPONENTS
PATIENT INTERACTION MEDIA
Our social media sharing program for your practice will virally spread the great patient experiences and services your dental practice has to offer. Effectively using Facebook, LinkedIn, Twitter and other tools can help re-engage an existing patient to come in for an exam, accept a current treatment plan or respond positively to a new service offering.
Through use of analytics generated from web visits, advertisement click-through and information from your patient database, we structure targeted promotions that engage inactive and active clients.
Custom, pinpointed, high-definition postcard mailers will make your patients excited about the wide variety of services you offer. Contrary to popular perception, offline media is still very effective. The key is to use it in a calibrated and targeted way that will entice patient action.
A highly customized, carefully crafted, personal email campaign, using a smart auto responder, can motivate your existing patients to take action.